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Rating Veterans Service Representative

Department of Veterans Affairs
Veterans Benefits Administration
This job announcement has closed

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Summary

Our Mission: To fulfill President Lincoln's promise- "To care for him who have borne the battle, and for his widow, and his orphan" - by serving and honoring the men and women who are American's Veterans. How would you like to become a part of a team providing compassionate care to Veterans? 

YOU CAN MAKE A DIFFERENCE 

As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. Not only is it the largest, most technologically advanced integrated health care system in the Nation, but we also provide many other services to Veterans through the Benefits Administration and National Cemeteries. VA Professionals feel good about their careers and their ability to balance work and home life. VA offers generous paid time off and a variety of predictable and flexible scheduling opportunities.For more information on the Department of Veterans Affairs, go tohttp://www.vacareers.va.gov/.

The Rating VSR career advancement is GS-9/10/11/12.  After advancement through the career ladder grade levels, the incumbent may be promoted to the full Performance Level (GS-12) without further competition after meeting time-in-grade and specialized experience requirements.  Upon attaining the GS-12 grade level, employees will be required to take the Rating VSR Skills Certification test.

Individuals (s) selected for this position must be available to attend a mandatory 8-week consecutive training session. This training may require official government travel away from the permanent duty station to a different city and/or state. Flexitour is not available during training.

Overview

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Reviewing applications
Open & closing dates
04/15/2024 to 04/15/2025
Salary
$0 to - $0 per year
Pay scale & grade
GS 09
Location
Jackson, MS
1 vacancy
Appointment type
Permanent
Work schedule
Full-time - Full Time
Service
Promotion potential
12
Supervisory status
No
Announcement number
GS-996-09 External Template
Control number
3254102400

This job is open to

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Duties

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The Rating Veterans Service Representative analyzes claims, applies VA’s Schedule for Rating Disabilities (Rating Schedule), and prepares rating decisions informing the VSR and/or claimant of the decision, the bases, and reason for it.  The Rating VSR routinely collaborates with other members of his/her work team, including Veterans Service Representatives and the Decision Review Officers, and will also be available to discuss claims with Veterans Service Organization representatives.  The Rating VSR may directly interact with the veteran and his/her representative or advocate when it expedient and assures world-class customer service. 

Duties:

·         Analyzes claims to determine if diseases and/or injuries were incurred or aggravated by military service in the line of duty for purposes of compensation, treatment or hospitalization.

·         The Rating VSR determines Service-Connection percentages of disabilities permanent and total disability and entitlement to compensation, pension and vocational training.

·         The Rating VSR assures proper application of the Rating Schedule and other applicable instructions, and is fully accountable for proper analysis, appropriate development, and final rating determinations.

·         The Rating VSR provides consultative advice and assistance to VSRs.

·         The Rating VSR actively participates in meetings and training sessions and is expected to lend his/her expertise in developing Veterans Service Representatives’ skills as they relate to evidence gathering for rating decisions.

·         The Rating VSR acts as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims.

Requirements

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Conditions of employment

  • You must be a US citizen to apply for this job
  • Subject to a Minimum Background Investigation (MBI).
  • Must attend mandatory 8-Week consecutive training session.
  • Employees will be required to take the RVSR Certification Test

Applicants must meet time in grade and specialized experience requirements by the closing date of this announcement.

Qualifications

Time-in-grade:   Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements.

GS-09: 52 weeks at the GS-07 or equivalent

Specialized Experience: "Applicants must have One year of specialized experience equivalent to at least the GS-07 grade in the normal line of progression for the occupation in the organization.  Examples of specialized experience would typically include, but are not limited to:

  • Analyzing Claims
  • Interpreting and applying pertinent laws, regulations, and procedures involving claims for benefits.
  • Reviewing and examining evidence and making determinations as to the entitlement and/or eligibility of claimants for benefits and services involving compensation and pensions.
  • Performing assessments on claims associated with medical/surgical issues.

Employment examples may include, but are not limited to: 

  • Claims Processing for a State or Federal Agency
  • Insurance Positions which include Disability Insurance Claims Specialist
  • Social Security Claims Specialist
  • Worker's Compensation Specialist
  • Veterans Service Representative or Rating Specialist
  • Staff Registered Nurse, Physician, Physician Assistant, and Lawyer when the position involved evaluating medical evidence, collaborating with a multi-disciplinary team, and applying case management principles. 

OR

Applicants may substitute education for the experience required for the GS-09 level.  To qualify based on education the applicant must have two (2) full years of graduate level education or a masters or equivalent graduate degree or LL.B. or J.D., if related.  

OR

Applicants may also combine education and experience to qualify at the GS-09 level.  To compute, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond one year by 18. Add the two percentages. The total percentage must equal at least 100% to qualify.

Education

APPLICANTS PLEASE NOTE:  You must submit transcripts if you are using education to qualify for this position. Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Applicants must report only attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. All education claimed by applicants will be verified. *****For foreign education, a Certificate of Foreign Equivalency must be submitted with your transcript.*****

Additional information

Work Schedule:8:00 am to 4:30 pm
Position Description Title/PD#: XXXXXX 
Relocation Expenses:
Relocation expenses [are/are not] authorized for this position.

Veterans Preference:  When applying for Federal Jobs, eligible Veterans should claim preference on their applicant or resume.  Applicants claiming preference based on service-connected disability, or based on being the spouse or mother of a disabled or deceased Veteran, must complete an SF15, Application for 10-Point Veterans Preference.  Veterans who are still in the service may be granted tentative preference on the basis of information contained in their applications, but they must produce a DD Form 214 or other proof prior to appointment to document their entitlement to preference.  For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx

SPECIAL NOTE:  In accordance with DVB Circular 20-83-12, if a panel is required, Vietnam Era Veterans (VEV) and special disabled veterans will receive preference as follows: 10% of the maximum points possible will be added to the rating of qualified veterans with at least a 30% service-connected disability and VEV with a service connected disability of 10% or more.  VEV who do not have a service-connected disability will receive 5% of the total possible points.  Eligible employees are responsible for making sure their military service and disability status is correctly documented in their Electronic Official Personnel Folder (e-OPF)

Special Employment Consideration:  VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., mental retardation (intellectual disabilities), severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more

Reasonable Accommodation:  VBA provides reasonable accommodation to individuals with disabilities. To receive a reasonable accommodation for any part of the application and hiring process, please notify the Point of Contact listed at the beginning of the announcement. The decision on granting reasonable accommodation will be made on a case-by-case basis.

Applicants will receive equal consideration for selection without regard to political, religious, labor organization affiliation or non-affiliation, marital status, race, color, sex, sexual orientation, national origin, non-disqualifying disabling conditions, or age.

This job opportunity announcement may be used to fill additional vacancies.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) based on your application for this position.

  1. Knowledge of anatomy and physiology, diseases and disabilities to assess sources of evidence and information to arrive at rating decisions.
  2. Ability to read, understand, interpret and apply pertinent laws, regulations, and procedures.  This includes the ability to read, understand and interpret medical and legal terminology.
  3. Ability to communicate clearly and concisely in writing with people, both clients and coworkers, from a variety of backgrounds and with varying levels of understanding.
  4. Ability to communicate orally with people, both clients and coworkers, from a variety of backgrounds and with varying levels of understanding.
  5. Ability to work under stressful conditions.  This includes the ability to work under time pressure and the ability to maintain self-control. 
If you are referred for consideration, you may be asked to submit additional job related information, which may include, but not limited to; responses to the knowledge, skills and abilities; completion of a work sample, and/or contact for an interview.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.  If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).

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